BY USING RACKS&CLOUD'S SERVICES, YOU INDICATE THAT YOU AGREE TO ACCEPT THE FOLLOWING USAGE POLICY.
Customer or account owner will be responsible for all the actions performed from your account by you or others and it is your responsibility use complex password and make sure your login credentials are not shared with anyone. If your server is compromised, The account owner will be responsible for all the violations of Racks&Cloud's Terms of service including spamming, and all disconnect and reconnect fees associated with violations.
Misuse of Network
We allowed all of our clients to use private and public network but if we found any misuse of network including interference will break this acceptable usage policy and it will force us to take appropriate action against it. Racks&Cloud monitoring all of our network usage and will be reviewed by our network/abuse department. Client has full liability of the content hosted/stored in the server. Content displaying or transferring acts of copulation or exposed genitalia is prohibited, regardless of context. Forging any TCP/IP packet header or any part of the header information in any e-mail or etc is deemed a violation of this Policy.
It will be result in termination of an account without any notice if found any type of sabotage, This includes but is not limited to abuse of the remote reboot system by using it multiple times in a very short amount of time for improper reasons.
The primary purpose of Racks&cloud is to provide our resources to our customers to put their services online in reliable and fast network. A high availability infrastructure to meet our clients requirements quickly.
Racks&Cloud have the rights to suspend or terminate the service if any of your activity or your customer's activity using the IP address issued by Rack&Cloud is blocked or blacklisted in any of the spam blacklist databases. Operating Rack&Cloud service on behalf of, or in connection with or reselling any service to persons or firms listed in the Spamhaus Register of Known Spam Operations database at www.spamhaus.org shall constitute a violation of this Policy.
Racks&Cloud may be required to submit client information to law enforcement officials by law, when presented with a valid subpoena from a court with proper jurisdiction. In such event, the information requested is disclosed as directed pursuant to the subpoena. The safety and privacy of any client will only be compromised by the court order of a subpoena. Racks&Cloud will notify the client of the information request as allowed by the subpoena.
Racks&cloud will review the content of the client's server only upon any complaint and do not keep monitoring the contents of client's servers every time. Server Content that does not violate local, state and federal/country law is deemed in compliance and shall remain intact. If content is deemed to be in violation of this Policy or the Terms of Service, a course of action shall be taken to correct the problem, which may result in termination/suspension of the account or service.
Security of Network
Client are responsible for the all additional charges that are incurred due client lack of monitoring or security. Clients are obligated to maintain all security on their servers.
Liability of Client
Security of the individual servers are fundamental responsibility of client. Racks&Cloud disclaims all liability for server content.
Clients have no ownership rights to any IP address issued by Racks&Cloud and it is the sole property of Racks&Cloud or our Upstream provider. Client need to submit the ARIN justification forms as well as submit to additional terms depending on the number of IP addresses required(if it is more than 16 IP address). Also, Client are not allowed or able to transfer the IPs from Racks&Cloud.
IRC Usage is allowed in Racks&Cloud unless it is also deemed a violation of this AUP if it is determined that IRC is the root cause of a service interruption to other users or any creates any types of problems in Racks&Cloud's network. Clients do not operate and maintain IRC servers which connect to global IRC networks such as Undernet, EFnet and DALnet. Use of IRC plug-ins, scripts, add-ons, clones or other software designed to disrupt or deny service to other users is prohibited. If a client's IRC servers are frequently compromised or attract denial of service or distributed denial of service attacks that disrupt or deny service to other clients or users, then Racks&Cloud may null-route, filter, suspend, or terminate that client's service. Racks&Cloud allows the use of both Peer to Peer as well as Bit Torrent, but we do not permit the transfer of illegal content.
Racks&Cloud has the right to refuse new service to any individual, group, or business at its sole discretion. Racks&Cloud also retains the right to discontinue service for any client for any reason or no reason and at any time, including without limitation for violation of this POLICY. Any Claim of Violation of this Policy that is being submitted by a third party must include the name and contact information of the complaining party, the IP address from which the alleged complaint originated, and a description of the violation. This Policy applies to all users of servers provided by Racks&Cloud, including without limitation the customers, clients and other users of our clients.